Drixova

Refund Policy

Last updated: November 25, 2025

Our commitment to fair and transparent refund practices. We want you to feel confident booking lessons through DriveHive.

Quick Refund Summary

24+ Hours

Full refund for cancellations made more than 24 hours before the lesson

12-24 Hours

50% refund for cancellations made 12-24 hours before the lesson

<12 Hours

No refund for cancellations made less than 12 hours before the lesson

DriveHive is committed to ensuring customer satisfaction with every booking. This Refund Policy outlines our practices for refunding payments made through our platform for driving lessons and related services.

Key Principles

  • Fair & Transparent: Clear refund criteria that protect both students and schools
  • Timely Processing: Refunds processed within 5-10 business days
  • Easy Requests: Simple refund request process through your dashboard
  • Full Protection: 100% refund for school-initiated cancellations

Important Note

Individual driving schools may offer more generous refund policies than the standard DriveHive policy. Always check the specific school's policy when booking.

Our Commitment

DriveHive is committed to fair and transparent refund practices. We strive to resolve all refund requests promptly and fairly. If you ever feel your case wasn't handled properly, please reach out directly to our support leadership at [email protected].

Last updated: November 25, 2025

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